Here at LIVI'S BOUTIQUE we want to make sure you are getting the best customer service possible so if you have any questions or concerns about your order, please feel free to send us an email and we will respond within 24 hours. You have 3 days to cancel any order before it is shipped out. If you have any problems with adding your payment information or need to update your payment information, please send us a email we also respond to messages on Facebook and Instagram very quickly.